With the mindful consulting small changes can make a big difference – not only in the trade sector, but also in the service industry, from hotels to restaurants, from insurance companies to public institutions. Opportunities to simplify, optimise and refine processes can be found across the board.
This also applies to the people working in these companies. They will have hidden potential yet to be discovered. Therefore it is essential to analyse their daily tasks, recognise their skills and talents and deploy them accordingly. Good consulting will recognise these opportunities and help to get the best out of your employees.
Friction and risks within an organisation are often easily overlooked. Being too close or caught up in daily tasks and routines may lead to that. An outside view with a fresh perspective can be an invaluable resource. With a well-trained eye and high sensitivity we will identify undiscovered opportunities for our clients.
On-site: Our extensive experience in the optimisation and design of retail spaces can easily be applied to the service industry. How does a space feel, which areas should be the focus? How do you create a kind of atmosphere to make customers and guests feel comfortable?
Staff: You cannot fundamentally change people. But by identifying their strengths and utilising them, by imparting knowledge and setting new challenges and goals you can provide a platform for growth and development. We assist in this process every step of the way.